Advanced Technology

State of the Art Predictive Dialer and Collection Systems

Dakcs automated predictive dialing system triples the number of times our collectors speak with debtors. Auto dialing continues to contact debtors during evening hours and on Saturdays.

Collector actions and notes are time and date stamped on our collection system for ease and efficient follow-up in the collection process.

Each individual account is placed with a skilled professional who works the account from start to finish.

24 Hour Account Activity Access

You can review accounts, assign accounts, send messages and payment information to our office via our web site. Web Access is a FREE service to our clients so they may access their accounts at their convenience.

Undeniable Leadership

When necessary, we forward accounts to other locations. We are affiliated with over 5,400 ACA member offices in the United States, Canada and twenty-five foreign countries. These Agencies are licensed for collections in every state. This allows CSB to stay in front of the debtor and collect out-of-state accounts at a fraction of what it costs agencies with multiple locations. This is key to being successful. CSB monitors forwarding agencies performance levels. Only the best agencies are utilized.

CSB Support

Your personal CSB consultant can give you tips on opening and controlling your accounts. This enables you to easily identify payment trends, and let CSB's "third party" approach start collecting on those slow payment accounts, without paying a commission.

In these times of competition and escalating costs, the challenge is to do a better job, do it faster and do it without added expense.

The effects of uncollected accounts receivable can have a devastating and dramatic effect on your organizations cash flow. Spend less time recovering debt and more time running a successful business.

 


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