Specialized Collection

When it becomes apparent your letters are not getting results. Colleciton Services Bureau of Utah specializes in three different types of collections.

  1. Pre Collection
    A series of letters where 100% of the money collected is returned to you, "commission free."
  2. Direct Collection
    Commission based collection.
  3. Check Collection
    CSB collects checks in accordance to the Utah State Check Law.

Only 5% of Accounts over 90 days past due will ever pay you volunatarily, that leaves 95% who won't

That's where the Pre-Collection advantage comes in:

Accounts listed in Pre-Collection are forwarded to our office and we do the rest. Collection Services Bureau mails out all letters on your behalf. Any money paid on the account, during a 20 day period is yours, commission free!

  • Attention getting, high impact contact, confirms debtor's intention to pay.
  • Collects balances before they become serious payment problems.
  • Maximizes your chances of recovery by initiating earlier contact.
  • Improves immediate cash flow through proactive collection procedures.
  • Frees your staff for more productive tasks.
  • Maintains your proper consumer/credit grantor image and relationship, while restoring debtor's credit standing.
  • We offer more than just features, we offer a way to achieve your goals with solutions.

Full Collection

Our Full Collection process employs all of our resources to collect your bad debt in full. Several national and local databases are used to locate individuals and help them understand the necessity of paying the debt in full. We employ several options suggested to the debtor  to help them resolve their debt. Our company staffs a legal department so we may address situations requiring legal action Credit Bureau Services uses Predictive Dialing equipment and sophisticated computer systems to facilitate its collection effort. Actions and notes are time and date stamped in our collection system for ease and efficient follow up in the collection process. Employee's are highly trained in debt collection. The FDCPA (Fair Debt Collection Practices Act) is part of the ongoing training each employee receives. We are members of ACAI (American Collectors Association International) to help us stay informed of legislative issues and training techniques.

You may contact us to help you facilitate the set up. We accept open past due accounts like medical, commercial, utility and returned checks.

Check Collection

CSB returns the face amount of the check, if collected in the first 30 days. After 30 days clients receive triple amount of the check when collected, if the check is under $125.00. If triple the amount of the check is greater than $250.00 plus amount of the check, damages are check amount plus $250.00.


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