Community Networking supports Negotiations

Local knowledge of the city, county and state gives collectors an edge in negotiating payment sources. Inside information about employment, layoffs and economic trends provide us with an advantage in today's highly mobile community. Our active community involvement develops close cooperative relationships with a variety of employers, credit grantors and legislators.

CSB Restores Positive Relationships with your Clients

Collection Services Bureau's third party intervention provides additional knowledge, experience and resources, with high impact contact.

We see ourselves as an extension of your office. Our collection practices are designed to work your accounts according to your needs.

We value your confidence and retain a positive relationship with clientele while collecting and restoring their credit standing.

We are sensitive to the consequences of inappropriate collection procedures resulting in minimal payments, or worse, bankruptcy, lawsuits and negative public relations.

CSB Exceeds Ethical Standards of Operations and exercises a high level of integrity

All CSB letters and collection procedures consistently exceed the Fair Debt Collections Practices Act (FDCPA), Federal Trade Commission regulations, Health Insurance Portability and Accountability Act and American Collectors Association standards.

CSB Retains Top Collectors

CSB rewards long term, high performing collectors. We value their dedication and years of experience. Collectors receive comprehensive continuing education through certified programs, CSB attorney briefings, and ongoing weekly meetings.

Our experienced CSB collection teams are specialized in fraud detection, bad check collections, locator services, payment negotiations, legal resources and multi-lingual collectors.